Quest Liverpool is a 4.5‑star serviced apartment property in the heart of Liverpool’s central business district, roughly 500 m from the train station and within walking distance of Westfield Liverpool and Liverpool Hospital. This review draws on official property data, aggregated guest ratings from TripAdvisor, Trip.com, Agoda, and Trivago, plus policy details from Expedia and HRS to give you a fact‑based picture of what the property delivers.
Last checked: 2026-09-10
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Property name: Quest Liverpool · Star rating: 4.5 stars · Property type: Serviced apartments / aparthotel · Location: Liverpool CBD, Sydney South West, NSW · Key amenities: Free high-speed WiFi, 24-hour fitness center, conference center, self parking · Ideal for: Sporting groups, corporate travelers, city-break tourists
Quest Liverpool at a glance
- 4.5‑star serviced apartments in Liverpool CBD (The Hotel Conversation)
- TripAdvisor: 4.0/5 (Good) based on 704 reviews (TripAdvisor)
- Heart of Liverpool CBD, walking distance to train station and Westfield (HRS)
- Free high‑speed WiFi, 24‑hour fitness centre, secure underground parking (Trivago)
Where is Quest Liverpool located?
Quest Liverpool is at 39 Scott Street, Liverpool NSW 2170, less than a kilometre from Liverpool Hospital and roughly 500 m from Liverpool train station and Westfield Liverpool (HRS). The property sits in the commercial core of Liverpool’s CBD, putting restaurants, cafes and the Whitlam Leisure Centre within a short walk. Agoda reviewers specifically note that the station is “about a 2‑minute walk” and Westfield is a 10–15 minute stroll (Agoda).
The bottom line: The closest train link to Sydney’s city centre is a few minutes on foot, making the property a practical base for both business and hospital visits.
What do Quest Liverpool reviews say?
Across major booking platforms, Quest Liverpool attracts consistently positive ratings for its location, cleanliness and staff. TripAdvisor gives it 4.0/5 (Good) from more than 700 reviews, with sub‑scores of Location 4.2, Rooms 4.4, Cleanliness 4.4, Service 4.2 and Value 4.1 (TripAdvisor). Trip.com reports an 8.6/10 (Very Good) based on 129 reviews, awarding Location 9.0, Amenities 8.2, Service 8.4 and Cleanliness 8.8 (Trip.com). Agoda’s verified reviews give Value for Money an 8.1 and Location around 8.2 (Agoda).
Trivago aggregator comments praise the “friendly and professional staff” and “cleanliness and comfort” of the rooms, especially for longer stays (Trivago). The property’s secure parking and proximity to the station appear as recurring positives in TripAdvisor user reviews (TripAdvisor user review).
Pros and cons of Quest Liverpool
- Pros: Spacious studio, one‑ and two‑bedroom apartments with full kitchenette, washing machine/dryer and separate living area (Trivago); 24‑hour fitness centre; free high‑speed WiFi; on‑site underground parking; executive lounge and conference facilities.
- Cons: No pool; no pets allowed; some guests find the AUD 200 breakage deposit (Expedia) poorly communicated; front desk hours are 07:00–22:00, which may be restrictive for late arrivals (Trip.com).
Key facts at a glance
| Property name | Quest Liverpool |
|---|---|
| Star rating | 4.5 stars |
| Property type | Serviced apartments / aparthotel |
| Location | Liverpool CBD, Sydney South West, NSW |
| Key amenities | Free high‑speed WiFi, 24‑hour fitness centre, conference centre, self parking |
| Ideal for | Sporting groups, corporate travellers, city‑break tourists |
| Number of rooms | 88 serviced apartments (TripAdvisor) |
| Distance to Liverpool Hospital | Approximately 800 metres (Friendly Faces Helping Hands) |
Booking and contact details
How can I contact Quest Liverpool?
Quest Liverpool’s official contact number and email are listed on the property’s page at Quest Apartment Hotels NSW. The front desk operates daily from 07:00 to 22:00 (Trip.com).
The pattern: For after‑hours queries, guests are advised to check the property’s automated booking system or contact the brand’s central reservations line.
What is the check‑in time at Quest Liverpool?
Check‑in is available from 14:00 to 22:00, with a latest check‑out of 10:00 the following day (HRS; Trip.com). Early arrivals may store luggage if the room is not ready. A breakage deposit of AUD 200 per stay is charged at check‑in (Expedia), and refunds can take several days, a policy that some Trivago reviewers describe as poorly communicated.
Pricing and value
TripAdvisor gives a typical price range of roughly US$107–US$162 per night for a standard room, while Trip.com lists average rates around AUD 196 and starting from about AUD 110. Rollaway beds incur an extra AUD 40 per night (Expedia). Given the apartment‑style layout and included amenities (kitchen laundry, parking, WiFi), the property sits in the mid‑range to upper‑mid segment for Liverpool.
The bottom line: Quest Liverpool’s pricing aligns with its 4.5‑star positioning and apartment‑style offering, but the deposit and occasional hidden fees should be confirmed before booking.
Best for different travellers
Sporting groups
With proximity to Whitlam Leisure Centre, Warwick Farm Racecourse and multiple sports fields, Quest Liverpool is a logical base for teams attending tournaments or training camps. The apartment layout allows groups to share common spaces, and the 24‑hour fitness centre supports training schedules.
Corporate travellers
The property’s conference centre, business services and free high‑speed WiFi cater to professionals on short or extended assignments. The kitchenette and laundry facilities reduce reliance on restaurants and external services, making it suitable for stays of a week or more.
City‑break tourists
Walking distance to Liverpool’s main shopping and dining strip, plus the train station for day trips to Sydney’s CBD, makes the property a convenient choice for leisure travellers who prefer apartment‑style space over a standard hotel room.
Families seeking apartment‑style space
Two‑bedroom apartments with full kitchen and laundry can accommodate families, offering more flexibility than a traditional hotel room.
Our pick: who should book Quest Liverpool?
We recommend Quest Liverpool for sporting groups and corporate travellers who need a self‑contained base in Liverpool’s CBD with reliable Wi‑Fi, parking and fitness facilities. The 4.5‑star rating and consistent guest satisfaction scores across multiple platforms confirm it as a solid choice for those segments. Leisure travellers and hospital visitors will also find the location and apartment amenities appealing, provided they are comfortable with the deposit and front‑desk hours.
Alternatives in Liverpool
For travellers weighing other options in the area, two comparable serviced‑apartment properties appear in organic search results:
- Citadines Liverpool (NSW): A nearby aparthotel offering studio and one‑bedroom apartments, though star rating and exact amenities differ.
- Best Western Plus Hotel Stellar Sydney: Located in the same Greater Sydney region, this hotel provides traditional rooms plus some apartment‑style suites, with a focus on business travellers (related review).
The catch: Quest Liverpool remains the only property in Liverpool consistently listed as 4.5‑star by credible sources (The Hotel Conversation, 2024). Competitors may offer similar amenities but at a different star tier or with a less central location.
Frequently asked questions
What is the star rating of Quest Liverpool?
Quest Liverpool is a 4.5‑star serviced apartment property, according to multiple industry sources including The Hotel Conversation and Quest’s own marketing.
Does Quest Liverpool offer free WiFi?
Yes, free high‑speed WiFi is included in all apartments and public areas (Trivago).
Is parking available at Quest Liverpool?
Yes, underground on‑site car parking is available for guests, including accessible parking bays (Trivago; HRS).
What are the check‑in and check‑out times?
Check‑in is from 14:00 to 22:00, and check‑out is by 10:00 (HRS; Trip.com).
Is Quest Liverpool suitable for sporting groups?
Yes, the apartment layouts, fitness centre and proximity to Whitlam Leisure Centre and Warwick Farm Racecourse make it a common choice for sports teams.
Does Quest Liverpool have a fitness center?
Yes, a 24‑hour fitness centre is available on site (Trivago).
What is the contact number for Quest Liverpool?
The property’s contact number and email are listed on the official Quest Apartment Hotels NSW page.
How far is Quest Liverpool from Sydney city centre?
It is roughly a 30‑minute train ride from Liverpool Station to Sydney’s Central Station, making it practical for day trips.