Hotel Mystays Reviews: Compare Tokyo Properties & Ratings

If you are comparing hotels for a trip to Tokyo, the Hotel Mystays brand appears repeatedly — a collection of properties operated by the Mystays Hotel Group that spans budget- and midscale accommodations across the city. This guide combines chain-level data from HotelChains.com with property-specific reviews from platforms like Agoda, Trip.com, and TripAdvisor to help you decide which location fits your needs.

Last checked: 2026-05-21

Brand name: Hotel Mystays (operated by Mystays Hotel Group) · Known locations in Tokyo: Asakusa, Omori, Hamamatsucho, Nippori, Kameido, Akasaka · Premier sub-brand: Yes (e.g., Omori, Narita, Akasaka, Dojima) · Typical star rating: 3-star for standard properties (e.g., Nippori) · Free WiFi availability: Confirmed at Premier Omori; expected across chain · Nearest transit (example): Kuramae Station (4-min walk) for Asakusa; JR Omori Station (5-min walk) for Omori

What is Hotel Mystays?

Hotel Mystays is a Japanese hotel brand operated by the Mystays Hotel Group, a value-driven operator that focuses on acquiring and repositioning existing properties rather than building new ones, according to Chairman Shunsuke Yamamoto in a Worldfolio interview. The brand covers both standard “Hotel Mystays” properties and a higher-tier “Premier” sub-brand, with a portfolio that spans budget to midscale accommodations.

The Mystays Hotel Group in Tokyo

In Tokyo alone, the group operates 28 hotels with 6,409 rooms, making it one of the larger chains in the city, according to HotelChains.com. The same source lists a rating breakdown of 6 two-star, 17 three-star, and 5 four-star properties, and the average review score across the chain in Tokyo is 7.8 out of 10.

Premier vs Standard: What’s the difference?

Standard Hotel Mystays properties (e.g., Asakusa, Nippori) are typically compact 3-star business hotels. The “Premier” sub-brand — found at locations like Omori, Akasaka, Hamamatsucho, and Narita — offers larger rooms and more amenities. For instance, Hotel Mystays Premier Hamamatsucho earns an 8.4 rating from business travelers on Agoda, while Hotels.com describes its location as walkable to restaurants and train stations.

Key properties and locations

Notable Tokyo properties include Hotel Mystays Asakusa (kitchenettes in some rooms), Hotel Mystays Maihama (one block from Tokyo Disney Resort), Hotel Mystays Kanda (5-min walk from JR Kanda Station), Hotel Mystays Kameido (8.5 guest rating on Trip.com), and Hotel Mystays Nippori (approximately 250 m from Nippori Station, offering direct Keisei Line access to Narita Airport). The group also operates Premier properties in Osaka (Dojima).

How clean is MyStays Asakusa?

Hotel Mystays Asakusa has 397 traveler reviews and 485 candid photos on TripAdvisor, where it is generally described as a budget-friendly option. Cleanliness is a recurring positive theme, though room size — particularly for two guests — is sometimes noted as tight. One reviewer mentioned that the bed is small for two persons, implying that space, not cleanliness, is the main concern.

Guest reviews on housekeeping

Multiple TripAdvisor entries highlight daily towel and bedsheet changes. A 2018 review of Hotel Mystays Kanda (a similarly positioned property) noted daily linen changes and extra toiletries near reception, which appears consistent with the brand’s standard operating procedures.

Common cleanliness complaints and praise

Across the chain, guests on Trip.com and Agoda frequently praise the clean rooms and bathrooms. Specific complaints are rare; when they appear, they focus on older furniture or smoking residue in designated smoking rooms. The brand’s average 7.8 out of 10 on HotelChains.com — while below the Tokyo chain average — suggests a generally acceptable level of cleanliness.

“The rooms were clean and comfortable, and the staff were amazing.”

— Guest review on Hotels.com for Hotel Mystays Premier Hamamatsucho

Is Hotel Mystays a business hotel?

Yes — Hotel Mystays positions itself squarely in the Japanese “business hotel” segment, particularly its standard properties. The brand’s compact rooms, desk space, free WiFi, and proximity to train stations align with the needs of business travelers.

Amenities for business guests

Free WiFi is confirmed at Premier Omori and is standard across the chain. Many properties offer self-service amenity bars, daily linen changes, and coin laundries. Premier locations add on-site dining or breakfast buffets. According to Hotels.com, Premier Hamamatsucho is within walking distance of restaurants and sights, appealing to both business and leisure travelers.

Location relative to business districts

Premier properties like Omori and Akasaka are near business hubs. Hotel Mystays Kanda is a 5-minute walk from JR Kanda Station, placing guests one stop from Tokyo Station and Akihabara. A TripAdvisor review noted the walk is closer to 5 minutes, with access to the Yamanote, Chuo, and Ginza lines.

Typical features vs. dedicated business hotels

Unlike dedicated business hotels (e.g., APA, Toyoko Inn), Mystays offers a wider variety of room types, including triple and accessible rooms at properties like Maihama. The brand’s “value-driven” strategy — described by President Ryoichi Shirota in The Worldfolio interview as balancing standardized services with local touches — means you get a consistent experience with some property-specific extras.

How far is Hotel Mystays Premier Omori from the airport?

Hotel Mystays Premier Omori is a 5-minute walk from JR Omori Train Station. From there, you can reach Haneda Airport in about 20–30 minutes via the Keikyu Line, and Narita Airport in roughly 90 minutes via the Narita Express or a combination of the Yamanote Line and Keisei Line. Exact travel times depend on connections.

Distance from Narita and Haneda airports

The hotel’s exact distance from each airport is not listed in publicly available data, but the station proximity makes it a workable choice for Haneda departures. For Narita, travelers may find the Nippori property more convenient — JR Nippori Station offers direct Keisei Line service to Narita Airport.

Recommended transportation options

From JR Omori Station to Haneda: take the Keikyu Line (approximately 20–30 minutes, ¥330). For Narita: take the JR Yamanote Line to Shinagawa, then the Narita Express (about ¥3,200). Taxi costs are higher; Uber and app-based taxis are available but subject to traffic.

Hotel Mystays property comparison

Pros and cons of staying at Hotel Mystays

Best Hotel Mystays for different traveler types

• Business travelers: Hotel Mystays Premier Hamamatsucho (8.4 rating) or Premier Omori for proximity to Haneda.
• Budget-conscious solo travelers: Hotel Mystays Nippori — 3-star, good transit connections, smoke-free rooms.
• Couples seeking cleanliness: Hotel Mystays Kameido (8.5 rating) or any Premier property.
• Groups needing space: Avoid standard rooms; book a Premier triple or the Maihama property with larger room types.

Location and getting there

Every Hotel Mystays property in Tokyo is chosen for proximity to train stations. The table above shows walk times of 4–5 minutes for most locations. For airport connections:

• Narita Airport: Best served by Hotel Mystays Nippori (direct Keisei Line) or Hotel Mystays Premier Narita (not reviewed here but listed on the group’s site).
• Haneda Airport: Hotel Mystays Premier Omori is the closest, with a 20-minute Keikyu Line ride.
• Tokyo Disney Resort: Hotel Mystays Maihama offers a free shuttle to JR Maihama Station and is a 10–15 minute walk.

Most properties are also within walking distance of convenience stores, restaurants, and local attractions. For example, Hotel Mystays Kanda is a short walk from both Tokyo Station and Akihabara, as noted in a TripAdvisor review.