For travellers researching self-contained accommodation in the Melbourne CBD, the Oaks Melbourne on Collins Suites at 480 Collins Street offers a central base with apartment-style rooms and a plunge pool — but guest reviews across several platforms reveal a trade-off between location and room condition. This review draws on the official property website, Booking.com, TripAdvisor, Trip.com, Hotels.com, and Yelp to give you a balanced picture before you book.
Last checked: 2026-07-14
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Address: 480 Collins Street, Melbourne VIC 3000 · Reservations: 1300 786 603 · Reception: 03 8610 6444 (24 hours) · Website: www.oakshotels.com/en/oaks-on-collins
How we researched this
Last checked: 2026-07-14.
Sources reviewed: official property website (oakshotels.com), Booking.com listing, TripAdvisor reviews, Trip.com verified guest reviews, Hotels.com listing, Yelp user reviews, Vacations & Travel magazine review, HRS hotel listing.
We did not conduct an on-site visit, interview staff, or independently verify prices across all booking platforms.
Snapshot of Oaks Melbourne on Collins Suites
- 480 Collins Street, Melbourne VIC 3000, opposite Rialto Towers (Oaks Hotels official site)
- 7.7/10 from ~4,698 reviews; location rated 9.1/10 (Booking.com guest reviews)
- ~3.3/5 from ~2,650 reviews; ranked #124 of 180 Melbourne hotels (2025 snapshot) (TripAdvisor UK)
- Plunge pool, sauna, gym, restaurant & bar, business centre, 24-hour reception (Oaks property fact sheet PDF)
| Detail | Value |
|---|---|
| Address | 480 Collins Street, Melbourne VIC 3000 |
| Reservations | 1300 786 603 |
| Reception | +61 3 8610 6444 (24 hours) |
| Website | www.oakshotels.com/en/oaks-on-collins |
| Check-in / Check-out | 14:00 / 10:00 local time |
| Number of floors | 20 stories |
| Nearest landmark | Opposite Rialto Towers |
| Distance to Flinders Street Station | 10-minute walk |
Room types, amenities & policies
| Category | Details |
|---|---|
| Room types | Studio, one-bedroom, two-bedroom apartment-style suites; some with balcony and kitchenette |
| Self-catering | Kitchenettes in most units (fridge, microwave, cooktop) |
| Pool | Plunge pool on site |
| Fitness | Gymnasium and sauna |
| Dining | First-floor restaurant & bar; room service available |
| Business | Business centre |
| Parking | Limited on-site parking (check with hotel for availability and rates) |
| Pets | Not specified on official site; contact property |
Where is Oaks Melbourne on Collins Suites?
The property sits at 480 Collins Street, in the heart of Melbourne’s financial district, opposite the Rialto Towers. The street is known for its rows of mature elm trees and classic architecture, which the HRS listing describes as “New York–style living” across 20 floors.
Neighbourhood character
Collins Street is a major CBD thoroughfare lined with banks, boutiques, and cafés. The hotel is a short walk from the Yarra River, Southbank promenade, and the shopping arcades of Bourke Street Mall. TripAdvisor reviewers consistently call the location “prime” and “central”.
Nearest public transport
Trams run directly along Collins Street, stopping at the hotel’s doorstep. Southern Cross Station is a couple of blocks away, and Flinders Street Station is about a 10-minute walk. One TripAdvisor review from January 2015 noted the convenience for travellers arriving at Southern Cross (TripAdvisor user review).
The bottom line: The hotel wins on location – guests consistently praise walkability to transport hubs, the Yarra River, and city attractions.
What amenities does Oaks on Collins offer?
The official Oaks fact sheet lists a first-floor restaurant and bar, gymnasium, plunge pool, sauna, and business centre. Reception is staffed 24 hours, though some facility hours may differ.
Does it have a pool?
Yes – a plunge pool is available. Multiple review platforms confirm its presence, though some recent Hotels.com guests in early 2026 mentioned the pool’s condition as average (Hotels.com reviews).
Parking availability
Limited on-site parking is offered. The official site does not publish rates, so guests should confirm availability and pricing at the time of booking.
Fitness centre
The gym and sauna are available for guest use. TripAdvisor feature reviews note that the self-contained units also include kitchenettes, which many guests find useful for longer stays (TripAdvisor room service feature).
Practical tip: If you plan to self-cater, request a room with a kitchenette – most studio suites include one, but it’s worth confirming at check-in.
The implied trade-off: The pool and gym are present but not luxury-grade; the kitchenette and 24-hour reception are the standout practical amenities.
What attractions are near Oaks Melbourne on Collins Suites?
The hotel sits within a 10-minute walk of Flinders Street Station and the Yarra River. Marvel Stadium is roughly 15 minutes on foot, and the Queen Victoria Market is about 20 minutes away. The central location means most of Melbourne’s major draws are reachable on foot or by tram.
Flinders Street Station
One of the city’s busiest transport hubs, Flinders Street Station is a 10-minute walk east along Collins Street. From there you can catch trains across the metropolitan network.
Yarra River and Southbank
A 10-minute walk south brings you to the Yarra River and the Southbank precinct, lined with restaurants, bars, and the Crown Casino complex. The Vacations & Travel review highlights the property as “perfect for exploring the city’s top attractions”.
Marvel Stadium
Sports fans can reach Marvel Stadium in about 15 minutes on foot via the Spencer Street bridge, making it a convenient base for AFL or concerts.
Why this matters: The hotel’s location is its strongest asset – nearly every major attraction is within a comfortable walk.
How far is Oaks Melbourne from the airport?
Melbourne Airport (MEL) is approximately 22 km north-west of the hotel. A taxi or rideshare takes roughly 25–40 minutes depending on traffic. The SkyBus service from the airport to Southern Cross Station (a 5-minute walk from the hotel) runs every 10–15 minutes and costs around AUD 20–25 one-way.
Transport options
Southern Cross Station, two blocks from the hotel, is the main airport–city rail link. Travellers arriving by train can walk to the hotel in under 5 minutes. TripAdvisor reviewers often mention this convenience as a key reason for choosing the property.
The pattern: The hotel’s proximity to Southern Cross Station makes airport transfers unusually straightforward for a CBD hotel.
Pros and cons of Oaks Melbourne on Collins Suites
What guests consistently praise
- Central location near transport, shopping, and attractions
- Spacious apartment-style rooms with kitchenettes
- Friendly and helpful staff across multiple platforms
- 24-hour reception and good security
- Plunge pool and sauna available
What guests frequently criticise
- Dated décor and worn furnishings in some rooms
- Internal rooms without external windows (reported on Yelp and Trip.com)
- Noise from neighbours and corridors
- Breakfast quality described as poor by some reviewers
- Inconsistent housekeeping and occasional maintenance issues
Pricing overview
Because actual rates fluctuate with demand and season, we can only offer a qualitative band based on aggregate guest feedback. Multiple Booking.com and Hotels.com reviews suggest that the hotel is often priced in the mid-range for Melbourne CBD – cheaper than premium business hotels but more expensive than basic hostels. Guests on TripAdvisor frequently describe the value as “good for the location” but note that the price does not always match the room condition. No exact nightly rates are provided in the available sources, so we recommend checking current prices on your preferred booking platform.
Location and getting there
Oaks Melbourne on Collins Suites is at 480 Collins Street, Melbourne VIC 3000. The hotel is a 2-minute walk from Southern Cross Station and a 10-minute walk from Flinders Street Station. Trams on Collins Street stop directly outside. For drivers, limited on-site parking is available – contact the hotel directly for rates and availability. Melbourne Airport (MEL) is about 22 km away; the SkyBus service to Southern Cross Station is the most economical option.
Alternatives worth considering
If you’re looking for a similar apartment-style hotel in Melbourne, two other Oaks properties may suit: Oaks Melbourne Southbank Suites offers a quieter Southbank location, while the Great Southern Hotel Melbourne provides a more traditional hotel experience near Spencer Street. Both are within a 15-minute walk of Oaks on Collins.
Our pick recommendation
For travellers who prioritise location and self-catering flexibility over modern décor, Oaks Melbourne on Collins Suites is a sensible choice. Business travellers and tourists who want to be in the thick of the CBD will appreciate the walkability. However, if a quiet room with a guaranteed external window is a must, consider requesting a room type with a balcony – or look at the Southbank alternative. The strongest value lies in the studio and one-bedroom suites with kitchenettes, especially for stays of three nights or more.
Frequently asked questions
What is the exact address of Oaks Melbourne on Collins Suites?
What is the phone number for reservations?
Does the hotel have a swimming pool?
What is the closest train station?
How far is the hotel from Melbourne Airport?
Sources cited
- Oaks Hotels official site – Oaks on Collins
- Oaks Melbourne on Collins property fact sheet (PDF)
- Booking.com guest reviews – Oaks on Collins
- Booking.com property page – Oaks on Collins
- TripAdvisor UK – Oaks Melbourne On Collins Suites
- TripAdvisor user review – January 2015
- TripAdvisor room service feature
- Trip.com verified guest reviews – Oaks on Collins
- Hotels.com listing – Oaks Melbourne on Collins
- Yelp – Oaks on Collins
- HRS hotel listing – Oaks on Collins
- Vacations & Travel – Oaks Melbourne on Collins review