New World Makati Hotel Review
New World Makati Hotel, a five-star property in Manila’s financial district, was acquired by Ayala Land Inc. in mid-2024. This review separates marketing claims from independent traveller feedback and looks at what the ownership change could mean for guests. It is based on the official hotel website, three travel-review aggregators, two business-news reports and a community forum.
Last checked: 2026-05-20
Hotel name: New World Makati Hotel ·
Location: Makati City, Metro Manila, Philippines ·
Star classification: 5-star ·
Chain affiliation: New World Hotels & Resorts (Asia’s Leading 5-Star Luxury Hotel Chain) ·
Key amenities: Outdoor pool, indoor pool, hot tub, fitness center, restaurant, bar/lounge, free Wi-Fi ·
Nearby attraction: Greenbelt (shopping, dining, and entertainment)
How we researched this
Last checked: 2026-05-20.
Sources reviewed: official property website, Business Inquirer, InsiderPH, TripAdvisor, Hotels.com, Expedia, YouTube (two review videos).
No on-site visit, no staff interview, no real-time price verification.
Snapshot: New World Makati Hotel
Address & Location
- Esperanza Street corner Makati Avenue, Ayala Center, Makati City, 1228, Philippines (official site)
Star Rating
- 5-star (official site)
Room Count
- 578 rooms (official site)
Owner (as of 2024)
- Ayala Land Inc. (Business Inquirer)
| Fact | Detail |
|---|---|
| Hotel name | New World Makati Hotel |
| Location | Makati City, Metro Manila, Philippines |
| Star classification | 5-star |
| Chain affiliation | New World Hotels & Resorts (Asia’s Leading 5-Star Luxury Hotel Chain) |
| Key amenities | Outdoor pool, indoor pool, hot tub, fitness center, restaurant, bar/lounge, free Wi‑Fi |
| Nearby attraction | Greenbelt (shopping, dining, entertainment) |
| Owner (as of 2024) | Ayala Land, Inc. |
Is New World Hotel Makati a 5-Star Hotel?
The hotel officially classifies itself as a five-star property, and this rating is reflected on its own website and on major booking platforms such as Hotels.com and Expedia. Travel-review aggregators also list it as a 5-star accommodation.
Official Classification
New World Makati Hotel makes the claim directly: it is described as a “5-star hotel in Manila” on the brand’s own website. The hotel is part of New World Hotels & Resorts, which brands itself as “Asia’s Leading 5-Star Luxury Hotel Chain”.
Guest Reviews and Ratings
TripAdvisor reviewers frequently mention the hotel’s location and room comfort. One forum user called it “probably one of the best located in Makati”. Hotels.com snippets describe the rooms as clean and the location as perfect. On Expedia, guests report the property is well maintained and the staff pleasant.
However, a minority of recent reviews on TripAdvisor note that some areas appear dated. The pattern suggests that while the core service and location earn consistent praise, the interior décor may lag behind newer competitors.
Who Is the New Owner of New World Hotel Makati?
In mid-2024, Ayala Land Inc., one of the Philippines’ largest real-estate developers, took over the hotel from the Hong Kong-based New World Development group. The transaction was reported by Business Inquirer and later confirmed by InsiderPH.
Ayala Land Acquisition
Business Inquirer reported that Ayala Land took over operations after New World Hotels (Holdings) Limited defaulted on obligations. The property had 14 years of leasehold remaining on the land owned by Ayala Land at that time. Ayala Land Hotels also announced a $500 million investment plan over five years to double its hotel-room capacity to 8,000 rooms by the end of the decade.
What This Means for Guests
According to Anna Ma. Margarita Dy, president and CEO of Ayala Land, quoted by InsiderPH: “There will be no name change, and no immediate renovation or redevelopment plans.” Business Inquirer added that hotel operations would continue uninterrupted and existing bookings honored. This means travellers can expect the same service, staff, and brand name, at least in the short term.
What Is the Average Cost of a Hotel in Makati?
Rates in Makati vary widely by season and booking platform. The official site does not advertise a standard nightly rate, but travel aggregators provide a benchmark.
Price Range for New World Makati
On Kayak, New World Makati rates start from around €37 per night (as of latest data). This is notably lower than many comparable luxury hotels in the Manila area, though peak-season or walk-in rates can be higher. For those considering travel within New Zealand, Christchurch to Wellington flights offers a convenient option.
Factors Influencing Rates
Prices depend on the booking platform, room type, and timing. The hotel’s location in the Ayala Center business district means corporate rates may differ from leisure bookings. There is not enough data to give a reliable average for all Makati hotels, but the New World Makati entry point is competitive for a 5-star in this neighbourhood.
“I love The New World Makati and it’s probably one of the best located in Makati.”
— TripAdvisor forum user, thread on hotel location
What Is the Nicest Area of Makati?
The hotel sits in the Ayala Center, one of Makati’s most convenient districts. Multiple sources highlight its proximity to Greenbelt, a mixed-use complex of malls, restaurants and nightlife.
Greenbelt District
The official site states the hotel is “near the fashionable Glorietta and Greenbelt shopping complexes”. TripAdvisor forum users confirm it is “across the road from Greenbelt 3 Mall”. YouTube reviewers add that Greenbelt 3 is right outside and the Landmark is across the street. For shoppers and business travellers, this is the prime area of Makati.
Other Top Neighborhoods
Beyond the immediate Greenbelt block, Legazpi Village and Salcedo Village offer upscale dining and a quieter atmosphere. Rockwell Center is another commercial-residential hub about 2 km away. However, the New World’s location remains the most central for first-time visitors wanting walkable access to shopping and the financial core.
| Attribute | Value |
|---|---|
| Address | Esperanza St. cor. Makati Ave., Ayala Center, Makati City, 1228 |
| Star rating | 5-star |
| Official room count | 578 |
| Owner | Ayala Land Inc. (since 2024) |
| Original name / opening year | New World Renaissance Hotel, 1994 |
| Chain | New World Hotels & Resorts |
| Nearest landmarks | Greenbelt, Glorietta, Landmark |
| Contact | (02) 8811 6888 ; enquiry.manila@newworldhotels.com |
Pros & Cons from Guest Reviews
Pros
- Prime location steps from Greenbelt and Glorietta
- Spacious, clean rooms (Hotels.com, TripAdvisor)
- Polite and helpful staff (Expedia)
- Good value for a 5‑star in Makati (starting from €37/night)
- Indoor and outdoor pool facilities
Cons
- Some rooms described as dated or needing renovation (TripAdvisor)
- No major renovation announced after ownership change
- Mixed reports on buffet quality (unverified forum mentions)
Pricing Overview
Based on Kayak data, nightly rates for a standard room start at €37. The rate can rise during conventions, holidays, or peak business season. No fixed price list is published by the hotel.
Location & Getting There
The hotel is at the corner of Esperanza Street and Makati Avenue, inside the Ayala Center complex. Greenbelt shopping is a few minutes’ walk. The official site places it in the “financial and commercial hub of Manila”. Travellers arriving by air can take a taxi or ride-hail service from Ninoy Aquino International Airport – the typical fare is not included in our sources, but the trip is about 7–10 km.
Alternatives to Consider
If you are weighing the New World against other options in the same district, several 5‑star hotels operate within a 1‑km radius of Greenbelt. Because our sources do not name specific competitors, we recommend checking aggregators like Hotels.com or Booking.com for hotels in the “Ayala Center” area. The New World Makati stands out for its recent ownership stability and below-€40 entry point.
Our pick for…
- Luxury travellers – expects reliable 5‑star basics at a reasonable rate.
- Business travellers – office towers, banks, and co‑working spaces within walking distance.
- Shoppers – direct access to Greenbelt and Glorietta.
- Couples – convenient dining options and a quiet pool area.
Timeline: Key Dates
- 1994 – Hotel opens as New World Renaissance Hotel (InsiderPH).
- 2024 – Ayala Land takes over operations; hotel name remains unchanged (Business Inquirer).
- 2024 onward – No immediate renovation plans announced (InsiderPH).
Frequently Asked Questions
What do Reddit users say about New World Makati Hotel?
Reddit discussions were not included in our source set. General travel forums like TripAdvisor provide the bulk of user feedback.
Where can I find the New World Makati menu?
The official site does not publish a sample menu. Third‑party review sites occasionally upload photos of dishes from the in‑house restaurant, but no verified full menu is publicly available from the hotel.
What is the buffet price at New World Makati?
No verifiable buffet price appeared in the sources we reviewed. Some forum commenters mention a range, but we cannot confirm a figure. Contact the hotel directly for current pricing.
Are there photos of New World Makati available online?
Yes. The official site, TripAdvisor, Hotels.com, and YouTube host numerous photos of rooms, the pool, and common areas. A 2025 YouTube walk‑through video shows a king‑size bed, desk, mini‑bar, and tub.
What amenities does New World Makati offer?
The hotel provides an outdoor pool, indoor pool, hot tub, fitness center, restaurant, bar/lounge, and free Wi‑Fi, as listed on the official site and major booking platforms.